Manajemen PDCA (Plan - Do - Check - Action) Walter Shewhart / W. Edwards Deming
DEFINISI MANAJEMEN :
MENDAPATKAN SESUATU YANG DIINGINKAN MELALUI ORANG LAIN. GETTING THINGS DONE THROUGH OTHERS.
ART – SENI ?
SCIENCE – ILMU ?
- MENURUT HENRY FAYOL:
- MENURUT LUTHER GULLICK:
- MENURUT KOONTZ dan O’DONNEL:
- MENURUT GEORGE R TERRY:
FREDERICK WINSLOW TAYLOR
DIKENAL SEBAGAI BAPAK MANAJEMEN ILMIAH:
DIVISION OF WORK
UNITY OF COMMAND
UNITY OF DIRECTION
SUBORDINATION INDIVIDUAL INTEREST TO GENERAL INTEREST
STABILITY OF TONURE OF PERSONNEL
ESPRIT DE CORPS
TUJUAN YANG JELAS
THE FAIR DEAL
IMMIDIATE AND ADEQUATE RECORDS
WRITTEN STANDARD PRACTICE INSTRUCTION
PLAN, DO, CHECK & ACTION
Is the PDCA Cycle as a checklist of the four stages which you must be got from “problem faced to “problem solved”.
Penemunya: Walter Shewhart, efektif dipelopori: W. Edwards Deming.
To improve your operations first by finding out what things are going wrong (that is identify the problem faced), and come up with ideas for solving these problems.
Do changes designed to solve the problems on a small or experimental scale first. This minimises disruption to routine activity while testing whether the changes will work or not
Whether the small scale or experimental changes are achieving the desired result or not. Also, contiuously check nominated key activities (regardless of any experimentation going on) to ensure that you know what the quality of the out put is at all times to identify any new problems when they corp up
To implement changes on a larger scale if the experiment is successful. This mean making the changes a routine part of your activity. Also act to involve other persons (departments, supplier, or customers) affected by the changes and whose coorperation you need to implement them on a larger scale, or those who may simply benefit from what you have learned (you may, of course, already have involved these people in the do or trial stage)
Basic Steps in the Rational Planning Process
Identify a Problem
Identify a Goal
Collect Background Data
Identify a Means of Assessing Alternative Plan Scenarios
Identify Alternative Plan Scenarios
consisting of Policies and Guidelines to achieve the Goal
Assess Alternative Plan Scenarios
Select the Preferred Alternative
Implement the Plan
Monitor, Evaluate and Revise the Implementation
Identify New Problems and Begin the Process again
PDCA DALAM MUTU
Oleh : Joni Rasmanto